Scale Your Salesforce ROI with Dedicated Support
Expert admin support tailored for your specific requirements. Our ongoing support model ensures your CRM grows as fast as your business.
Your Virtual Salesforce Department
Our ongoing support model is designed to act as an extension of your own team. We don't just fix what's broken; we proactively maintain your Salesforce ecosystem to ensure it evolves alongside your business needs, preventing technical debt before it starts.
Proactive Maintenance
Regular health checks, release updates, and system cleanups to keep your org running at peak performance.
Claritix is more than a help desk; we are your strategic partner in identifying automation opportunities that reduce manual effort and maximize the ROI of your Salesforce investment in Canada's competitive market.
End-to-End Support
Unlimited user support, custom training documentation, and configuration changes that empower your team.
The Strategic Edge of Continuous Support
01
Zero Downtime
Proactive monitoring prevents technical debt and system errors before they impact your operations.
02
Expert Knowledge
Access a full suite of certified Salesforce skills without the risk and overhead of a full-time hire.
03
Higher ROI
Maximize your licensing investment through continuous optimization and increased user adoption rates.
Our Support Model
Fast Response Times
We prioritize your business continuity. Our support model guarantees critical issues are acknowledged within 2 business hours, with a focus on immediate resolution for blockers and structured timelines for enhancements.
Dedicated Salesforce Expert
No ticketing black holes. You work directly with a dedicated Certified Salesforce Administrator who understands your unique business processes, org history, and long-term growth objectives.
Multi-Channel Support
Communication on your terms. Whether it’s via a dedicated Slack channel, regular Zoom syncs, or our streamlined project portal, we integrate into your workflow to ensure seamless collaboration.
Transparent Support Packages
Flexible monthly retainers designed to grow with your Salesforce maturity and business needs.
Book a call for more details
Custom Package
Get a retainer package built around your specific goals
✓ Flexible hours
✓ Focused on your highest priorities
✓ Suitable for complex Salesforce ecosystem
✓ Mix of implementation, integrations, automation, and training
✓ Priority support and dedicated availability